Make sure no heavy downloads are running in the background. Restart your device and check Wi-Fi strength. If issues continue, we’ll check your line for free.
Yes! You can watch IPTV channels and shows on your TV, smartphone, or tablet using our app or TV box (depending on the plan).
PON loss means your fiber connection is interrupted. First, check if the fiber cable is properly connected and not bent or damaged. If the issue continues, please contact our support team — “We’re Local. We’re Here for You.”
In most cases, installation is completed within 24–48 hours after booking. Our local team will contact you for scheduling.
You can pay online via UPI, card, or net banking, or request a payment link from our support team. We also provide auto-renewal options for hassle-free service.
Yes. Restarting your router or TV box often fixes temporary issues. Switch off the power, wait 30 seconds, and turn it back on. If the problem persists, call our 24/7 helpline.
Yes. “We’re Local. We’re Here for You.” Our support centers are based in Jharkhand to ensure faster service and better understanding of your needs.